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Anchored by Jake Tapper, The Lead airs at 4 p.m. ET on CNN.

Anchored by Jake Tapper, The Lead airs at 4 p.m. ET on CNN.

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October 18th, 2013
04:59 PM ET

Obamacare website data errors cost time and manpower

If it wasn't for the 16-day government shutdown, the big story of the month would probably be the stumbling debut of Obamacare, which allows users to experience the joy of a trip to the DMV from the comfort of their couch.

CNN has reported extensively on the problems people have had signing up through the health care exchange websites that launched October 1. CNN reported first earlier this week that insurers are having problems, too, getting bad data from the government on who would buy the plans insurance companies are supposed to offer.

Now, The Wall Street Journal has more details about that, reporting Thursday on duplicate enrollments, wrong info, blank data fields, and concerns over whether the people signing up are really eligible. Some insurers have hired temporary workers to call these new customers, and clear up the mistakes.

The administration will not release enrollment numbers for the Affordable Care Act until November, at the earliest.

CNN has been surveying 14 of the 36 states taking part in the program, along with Washington, D.C. Based on that, CNN's most recent estimate for the number of people who have signed up is at least 242,000.

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