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(CNN) – At least 1,700 military veterans waiting to see a doctor were never scheduled for an appointment and never placed on a wait list at the Veterans Affairs facility in Phoenix, Arizona, raising the question of just how many may have been "forgotten or lost" in the system, according to an agency report made public Wednesday.
Describing a "systemic" practice of manipulating appointments and wait lists at the Phoenix facility, the VA's Office of Inspector General called for a nationwide review to determine whether veterans at other locations were falling through the cracks.