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(CNN) – The Texas Attorney General Greg Abbott is sending members of his crime victim services division to Fort Hood to work with victims.
Many question how could this happen at Fort Hood again, but the Army Chief of Staff, General Ray Odierno, testified in front of Congress Thursday, saying changes were made after the 2009 shooting that kept the situation from getting worse.
"I believe that some of the procedures that have been put in place following the incident four and a half years ago did help us yesterday. The alert procedure that was in place, the response, the training that has gone into the response forces that responded, I think, contributed to making this something that could have been much, much worse," said Odierno.
The Defense Department deemed the 2009 shooting was not a terrorist attack.
"It went from being something undetermined, to workplace violence, and now we're in incident. And this is such a slap in the face of victims that it's shameful," said attorney Reed Rubinstein, who represented many of the Fort Hood Victims from 2009.
For more from attorney Reed Rubinstein, check out the video above.