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Even one of President Barack Obama's former innovation fellows, Clay Johnson, said the contractors who made the federal health exchange website, healthcare.gov, were "at best sloppy, and at worst unqualified for the job."
The ongoing problems with the website have given Republicans plenty of ammunition when the House Energy and Commerce Committee holds a hearing on the rollout Thursday.
"We will be talking to some of the people who actually developed this website," said Republican Congressman Steve Scalise, of Louisiana. "We're talking about a website that the administration had over three years to develop this, and they spent over $500 million."
The hearing appears less focused on fixing the problems, than it is on holding people accountable for the lackluster rollout.
"I used to develop software for a living before I came to Congress. We would pull all-nighters to make sure the day of the rollout, the product actually worked. Clearly, they didn't do that," said Scalise.
When problems first began surfacing, the administration labeled them "glitches," and said they would be fixed. In the intervening weeks, it has become clear that there are deeper structural problems with the website.
"This is not a glitch. This is a national embarrassment," said Scalise.
For more of our interview with Congressman Steve Scalise, watch the video above.